If you would like to return your items for any reason at all, you may do so within 14 days of receiving your purchase. Items returned must be in a new and unused condition. We will refund the cost of the items; however shipping charges are non-refundable.

Please note that all returns for either unwanted or damaged/faulty goods must be authorized by OlifeSmokees Limited by either phone, or e-mail before sending them back. Any goods sent back without prior consent from OlifeSmokees Limited will be sent back at your cost.

All returns are the responsibility of the customer until they reach OlifeSmokees Limited. We recommend using a postal method that requires a signature.